These Terms of Service (“Terms”) govern your access to and use of the TCKT website, applications, and related services (collectively, the “Service”) provided by TCKT (“TCKT,” “we,” “us,” or “our”). By creating an account or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and “you” refers to both you and the organization.
2. Your Account
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete registration information and to keep it up to date. Notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage resulting from your failure to comply with this section.
3. Acceptable Use
You agree not to, and not to permit others to:
- violate any applicable law, regulation, or third-party right;
- upload, post, or transmit content that is unlawful, infringing, defamatory, harassing, hateful, or sexually explicit, or that depicts the exploitation of minors;
- attempt to gain unauthorized access to the Service, other accounts, or related systems or networks;
- introduce malware, viruses, or other malicious code;
- probe, scan, or test the vulnerability of the Service, or breach any security or authentication measures;
- interfere with or disrupt the integrity or performance of the Service, including via denial-of-service or excessive automated requests;
- reverse engineer, decompile, or disassemble any part of the Service, except to the extent permitted by applicable law;
- resell, sublicense, or commercially exploit the Service without our written consent;
- use the Service to train machine-learning or AI models without our express prior written permission.
We may investigate and take appropriate action against any suspected violation, including removing content and suspending or terminating accounts.
4. Your Content
You retain ownership of all content you submit to the Service (“Your Content”). You grant TCKT a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (for formatting and display), transmit, and display Your Content solely as necessary to operate and provide the Service to you and those you authorize. This license ends when you delete Your Content or terminate your account, except that we may retain backup copies for a commercially reasonable period, and we may retain content as required by law.
You represent and warrant that you have all rights necessary to grant the above license and that Your Content does not violate these Terms or any third-party right.
5. Our Intellectual Property
The Service, including all software, designs, text, graphics, logos, and trademarks, is owned by TCKT or its licensors and is protected by intellectual property laws. Subject to your compliance with these Terms, TCKT grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose. No other rights are granted.
6. Feedback
If you submit suggestions, ideas, or other feedback about the Service, you grant TCKT a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that feedback without obligation to you.
7. Third-Party Services
The Service may interoperate with or link to third-party products and services that are not controlled by TCKT. Your use of those products is governed by their own terms and privacy policies. TCKT is not responsible for third-party products.
8. Beta Features; Service Changes
The Service may include beta, preview, or experimental features (“Beta Features”) provided “as is” without any warranty and which may be modified or discontinued at any time. We may add, modify, or remove features of the Service at our discretion and may impose reasonable limits on usage.
9. Fees; Billing
Access to certain features may require payment of fees. Fees, billing cycles, and payment terms will be described at the point of purchase. You authorize us (and our payment processors) to charge your designated payment method for applicable fees, taxes, and other charges. Except where required by law, fees are non-refundable. We may change fees on prospective notice; continued use after notice constitutes acceptance.
10. Termination
You may terminate your account at any time by using the in-product controls or by contacting us. We may suspend or terminate your access to all or part of the Service at any time, with or without notice, if we reasonably believe you have violated these Terms, created risk or legal exposure for TCKT, or if providing the Service to you becomes commercially impractical. Upon termination, your right to use the Service ends. Sections that by their nature should survive termination (including Sections 4, 5, 11, 12, 13, 15, and 17) will survive.
11. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. TCKT DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT WILL BE PRESERVED WITHOUT LOSS. YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING BACKUPS OF YOUR CONTENT.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TCKT OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF TCKT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TCKT’S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO TCKT FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
13. Indemnification
You agree to defend, indemnify, and hold harmless TCKT and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Your Content; (b) your use or misuse of the Service; (c) your violation of these Terms; or (d) your violation of any third-party right, including intellectual property or privacy rights.
14. DMCA / Copyright
If you believe content on the Service infringes your copyright, send a notice to legal@tckt.app that includes the elements required by 17 U.S.C. § 512(c)(3). We respond to valid notices in accordance with the Digital Millennium Copyright Act and may terminate accounts of repeat infringers.
15. Governing Law; Dispute Resolution
These Terms are governed by the laws of the United States, without regard to its conflict-of-laws principles. Subject to Section 16, the state and federal courts located in the United States have exclusive jurisdiction over any disputes arising out of or related to these Terms or the Service, and you consent to personal jurisdiction in those courts.
16. Arbitration; Class Action Waiver (U.S. Residents)
If you are a U.S. resident, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by a recognized arbitration provider under its then-current rules, rather than in court, except that you may bring an individual claim in small-claims court if it qualifies. YOU AND TCKT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. You may opt out of this arbitration agreement by sending written notice to legal@tckt.app within 30 days of first accepting these Terms.
17. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide notice by email or through the Service and update the “Last updated” date. Continued use of the Service after the effective date of the updated Terms constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Service.
18. Miscellaneous
These Terms, together with the Privacy Policy, are the entire agreement between you and TCKT concerning the Service. If any provision is held unenforceable, the remaining provisions will remain in full force. Our failure to enforce a provision is not a waiver. You may not assign or transfer these Terms without our written consent; TCKT may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets. The Service is controlled and operated from the United States, and we make no representation that it is appropriate or available in other locations.
19. Contact
Questions about these Terms? Email legal@tckt.app.